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shane brady

Stop Losing Jobs to Missed Calls and Slow Follow-Up

Every time your phone rings and nobody answers, that job goes to a competitor. Every quote you send and never follow up on is money sitting on the table. Shane Brady builds custom AI systems that plug those holes, work inside the software you already use, and pay for themselves inside 90 days.

Updated April 21, 2026

The AI workforce that handles this for your home services business.

We don't build one giant AI bot. We build twelve specialists, each one trained on your home services business and each one focused on a specific revenue leak. They work together as a team. You hire one or hire all of them. Here's what each agent does:

Riley, the AI Receptionist. Answers every call, qualifies the caller, books the job. 24/7.

Riley picks up the phone the moment it rings. She asks the right questions, looks up your calendar, and books the appointment before the caller has a chance to try the next contractor on Google. Every missed call becomes a captured job.

Plugs the missed calls leak. See Riley’s ROI calculator →

Cole, the AI Lead Closer. Responds to inbound web leads in under 60 seconds.

Cole is the first responder for every form fill, chat, or lead source. The second a lead lands, he's already replying in your voice with the right question, the right context, and the right next step. Response time goes from hours to seconds.

Plugs the slow follow-up leak. See Cole’s ROI calculator →

Ava, the AI Scheduler. Confirms, reminds, reschedules. No-shows go to zero.

Ava runs the calendar like a hawk. Day-before confirmations, morning-of reminders, and the second a customer says they can't make it she finds them a new slot before they ghost. Booked-to-completed ratio jumps.

Plugs the no-shows leak. See Ava’s ROI calculator →

Marcus, the AI Collector. Chases unpaid invoices. Polite. Persistent. Paid.

Marcus runs the AR follow-up your bookkeeper doesn't have time for. Day 1 friendly nudge, day 7 firmer reminder, day 14 escalation with a payment link. He recovers cash you'd otherwise write off and shrinks DSO.

Plugs the unpaid invoices leak. See Marcus’s ROI calculator →

Maya, the AI Support Agent. 24/7 customer service across web chat, SMS, and email.

Maya handles the customer service queue your team can't keep up with. She answers FAQs from your real knowledge base, processes refunds and returns, books rescheduling, and escalates only when a human truly needs to step in.

Plugs the support overload leak. See Maya’s ROI calculator →

Quinn, the AI Quote Closer. Sends quotes, follows up, recovers ghosted deals.

Quinn takes the quotes that went out and never came back. She runs a multi-week follow-up sequence built from what's actually closed your past deals, surfaces objections, and pulls ghosted prospects back into the pipeline.

Plugs the ghosted quotes leak. See Quinn’s ROI calculator →

Reese, the AI Onboarder. Walks every new customer through the first 30 days.

Reese owns the first 30 days. She welcomes every new customer, walks them through setup, checks in at the right milestones, and surfaces issues before they become churn. The customers who stick around are usually the ones who got onboarded right.

Plugs the early churn leak. See Reese’s ROI calculator →

Sage, the AI Reviewer. Asks every customer for a review. At the right moment.

Sage asks every customer for a review the moment they're happiest. She times the ask perfectly, sends through whichever channel they prefer, and routes negative feedback to you privately before it lands on Google.

Plugs the low review velocity leak. See Sage’s ROI calculator →

Drew, the AI Dispatcher. Routes incoming work to the right person, fast.

Drew triages every incoming job. He looks at location, skill required, tech availability, and customer priority, then routes it to the right person in seconds. Dispatch goes from a full-time job to a background process.

Plugs the dispatch admin leak. See Drew’s ROI calculator →

Beck, the AI Bookkeeper. Categorizes, reconciles, flags weirdness. Daily.

Beck handles the bookkeeping grind. He categorizes transactions, reconciles accounts, flags anything that looks off, and keeps your books month-end ready every single day. Your accountant gets clean data, your CPA bill drops.

Plugs the bookkeeping drag leak. See Beck’s ROI calculator →

Indi, the AI Marketer. Content, social, email campaigns. In your voice. At 5x output.

Indi runs the content engine. Blog posts, social, email campaigns, ad copy, review replies. She writes in your voice using your actual brand voice doc, ships on schedule, and measures every piece against real conversions.

Plugs the marketing bottleneck leak. See Indi’s ROI calculator →

Owen, the AI Reporter. Daily business dashboard, delivered to your inbox.

Owen pulls every number that matters every morning. Revenue, jobs booked, jobs completed, AR aging, lead source ROI, customer NPS. He delivers the dashboard at 6am so you walk into your day already knowing what's up.

Plugs the reporting drag leak. See Owen’s ROI calculator →

Every agent is custom-built around how your home services business actually runs. The voice your phone agent uses, the questions it asks, the calendar it books into, the CRM it writes to, the pricing rules it follows: all configured to your operation. No generic chatbot energy. No off-the-shelf. The agents sound like you because they are trained on you.

Build with one agent first if you want to start small. Most clients pick the single biggest revenue leak (usually missed calls or slow follow-up) and ship that agent in 2 to 4 weeks. From there, the next agents stack on top because the foundation is already in place: the integrations, the knowledge base, the brand voice, the analytics. Each new agent is faster to build than the last.

Run the ROI calculator on every agent

Your AI Workforce

Twelve AI employees ready to plug into your business.

Voice receptionist, lead closer, scheduler, collector, support, plus 7 more. Each one trained on your business.

Meet the workforce

Common questions

We already use Jobber. Will this work with what we have?

Yes. Shane builds directly on top of Jobber, Housecall Pro, ServiceTitan, FieldEdge, and Workiz. The automations pull from and push to your existing platform. Your team keeps working the same way they do today. The AI handles the gaps around it, missed calls, quote follow-up, review requests, and customer questions, without anyone having to learn a new system.

How long does it take to build and go live?

Most builds take 3 to 6 weeks from the discovery call to launch. Simpler systems like a missed call text-back plus a review request flow can go live in 2 weeks. More complex builds that include a full booking flow, a trained AI agent, and multi-step quote follow-up take longer. Shane will give you a realistic timeline after the discovery call.

What if the AI says something wrong to a customer?

Every AI agent Shane builds is trained specifically on your business, your services, your service area, your pricing ranges, and your tone. It is designed to answer what it knows and hand off to a human when it does not. You review and approve the training content before anything goes live. Shane also builds in a kill switch for any message flow so you can pause it instantly if something needs to change.

Do we own the system after it is built?

Yes. You own everything. The automations, the agent logic, the integrations. Shane does not lock you into a proprietary platform. If you ever wanted to manage it yourself or hand it to someone else, you could. He documents everything and gives you full access.

We are a small operation, three trucks and five people. Is this overkill?

Small teams are actually the best fit for this. When you have three trucks and five people, every missed call and every no-show matters more. You do not have a receptionist to catch everything, which means the gaps cost you more per job. A missed call text-back and a quote follow-up sequence alone can recover significant revenue for a business your size without adding any headcount.

We tried a chatbot before and it was terrible. How is this different?

Most chatbots are generic. They are built for any industry and trained on nothing specific to your business. What Shane builds is trained on your actual services, your geography, your common customer questions, and your booking workflow. It knows the difference between a furnace repair inquiry and a duct cleaning request. It sounds like your business, not like a generic FAQ page. The difference in customer experience is significant.

Want this built for your business?

Book a 30-min discovery call. I'll look at your current setup and tell you exactly which AI system would have the biggest impact for you.